Corrections Policy
When we identify factual errors, outdated terms, or ambiguous claims, we update content as quickly as possible and revise publication metadata. This policy explains what usually triggers a correction, how we verify a report, and what readers can expect after they flag a problem.
What triggers a correction
Operator policy changes, payment method updates, legal or regulatory clarifications, broken references, and reader-reported inaccuracies can all trigger a correction review. We take the fastest action when a claim affects deposits, withdrawals, bonus terms, or player safety.
- A stated payment method or network is no longer supported.
- A bonus, KYC, or withdrawal term appears to have changed materially.
- A page contains a factual error, misquote, or misleading summary.
- A source link is broken or no longer supports the claim being made.
How corrections are applied
We review the report, compare the affected claim against current source material, and then update the section that needs to change. Where appropriate, we also adjust modified dates or fact-check metadata so readers can identify fresh content more easily.
The goal is not to rewrite a page unnecessarily. It is to correct the claim that matters, preserve clarity for the reader, and bring the page back in line with our Editorial Policy and Review Methodology.
Our review process
- We log the report and identify the exact page, sentence, or claim involved.
- We compare the claim against primary or direct source material where possible.
- We update the copy, metadata, or links that need correction.
- We keep the scope tight so factual fixes happen quickly instead of waiting on a full rewrite.
What we usually do not change
We do not remove accurate information simply because it is unfavorable to an operator, and we do not rewrite a page to reflect a marketing preference if the underlying evidence has not changed. Reports without a clear page reference or without enough detail to locate the issue may take longer to action.
How to report an issue
Email corrections [at] cryptoshamrock dot com and include the page URL, specific claim, and
supporting evidence where possible. A short report with the exact sentence, the reason it looks wrong, and a
source or screenshot is much easier to verify than a general complaint.
If you are unsure which page standards apply, you can also review the Contact page, Editorial Policy, and About CryptoShamrock.